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In my experience, almost everyone wants more feedback… and almost everyone doesn’t give enough feedback.

The term coaching is frequently misunderstood or misused.

I had a conversation with a leader who was frustrated that people weren’t adopting a wartime mentality quickly enough. His team resisted the idea, wanted to debate what wartime meant, whether this was actually wartime, or whether anything needed to be different. Worse, some accepted it, but weren’t acting any differently.

I’ve heard “peacetime” and “wartime” language over the last weeks — contrasting how we should lead, how companies should strategize and what spirit we should adopt as a government during this pandemic.

How do you make decisions in a crisis?

I coach technical leaders and executives in the Bay Area and large swathes of my client’s companies are working from home because of COVID-19.

Why is there often such a gulf between company values and what employees actually experience?

From Edgar Schein’s outstanding book Humble Inquiry